Something isn't working
Fixes for the problems people run into most.
Voxtiva can't use the microphone
Voxtiva shows Microphone access needed.
- Click Open Settings.
Voxtiva can't hear the meeting
Voxtiva shows System audio access needed.
- Click Open Settings.
The sign-in link expired
Your browser says This link has expired. Start again from the Voxtiva app.
- Go back to Voxtiva and click Sign in again.
- Check that the new code matches, then click Connect.
Where is the live translation?
It appears in your browser, not in the app.
- On the Voxtiva bar, click Live meeting.
- Or, on voxtiva.com Home, click Open live meeting.
Messages during a meeting
- Reconnecting to Voxtiva: keep talking. Voxtiva keeps listening and reconnects on its own.
- Using default microphone: the microphone you chose is not available, so Voxtiva uses the default one.
- Some audio may be missing: click the Voxtiva logo at the left of the bar and choose a different meeting app or microphone.
Still stuck? Email hello@voxtiva.com.