Something isn't working

Fixes for the problems people run into most.

Voxtiva can't use the microphone

Voxtiva shows Microphone access needed.

  1. Click Open Settings.

Voxtiva can't hear the meeting

Voxtiva shows System audio access needed.

  1. Click Open Settings.

The sign-in link expired

Your browser says This link has expired. Start again from the Voxtiva app.

  1. Go back to Voxtiva and click Sign in again.
  2. Check that the new code matches, then click Connect.

Where is the live translation?

It appears in your browser, not in the app.

  1. On the Voxtiva bar, click Live meeting.
  2. Or, on voxtiva.com Home, click Open live meeting.

Messages during a meeting

  • Reconnecting to Voxtiva: keep talking. Voxtiva keeps listening and reconnects on its own.
  • Using default microphone: the microphone you chose is not available, so Voxtiva uses the default one.
  • Some audio may be missing: click the Voxtiva logo at the left of the bar and choose a different meeting app or microphone.

Still stuck? Email hello@voxtiva.com.